Your Loyalty Account gives you access to Millbry Hill Loyalty Rewards. Millbry Hill Loyalty Rewards is our new customer rewards programme, combining generous rewards vouchers with news of the latest product launches, exclusive offers and discounts, and access to special member only prices.

Points will be automatically added to your account every time you shop in store with your loyalty card, or on online when you are logged into your account. You will earn one point for every pound spent.

Simply log in to your account online to view your current available points balance. If you have your Digital Loyalty Card saved to your Apple Wallet, you can also view your current points balance on your Digital Loyalty Card.

If you are shopping in store, our store staff will be able to tell you your current points balance, and if you have any available rewards, when making a purchase at the till.

We may also periodically send you emails to update you about your points balance and available rewards.

Please note, if you return an item, the points you earned from that item will be deducted from your points balance.

You can redeem your points for money off your next purchase in store or online. You will need to have reached the minimum qualifying amount of points to redeem a reward.

To redeem your points online, simply log in to your Loyalty Account and select the rewards you wish to redeem. This will give you a unique code which you can use at checkout.

To redeem your points in one of our stores, just ask our staff member to apply your available reward to your purchase.

The minimum number of points required to redeem a reward is 100. You can choose to redeem your rewards as soon as they become available, or save them up for later. Please be aware points expire after one year. If you return an item purchased with rewards points, we are unable to refund your points or refund the monetary amount.

Yes, you will still receive an annual cashback voucher, subject to a minimum total spend across the year. This will be sent either by post or email in November each year, and is based on 1% of your spend in store and online over the previous 12 months.

Yes, you can still use your existing Loyalty Card in store as usual. However for a quicker checkout experience, download and scan your Digital Loyalty Card instead. You can also save your Digital Loyalty Card to your Apple Wallet (coming soon to Google Wallet), so you never forget your Loyalty card again!

To get your Digital Loyalty Card, simply log in to your Loyalty Account online, where you will be able to view your Digital Loyalty Card. You can download this to your phone so you can use it offline, or save to your Apple Wallet (coming soon to Google Wallet).