Shipping policy
Our Delivery Charges
Delivery charges are calculated based on your total order weight and delivery location. All available delivery options are displayed at checkout.
We also offer FREE Standard UK Delivery on orders over £75 and under 20kg in weight, excluding some offshore and remote postcodes.
Bulky/Oversized Items
For some large and heavy items, such as animal feed and bedding, delivery is charged per bag, at a rate of £7.50 for standard delivery. For larger orders of bulky items, we also offer pallet delivery, starting at £44.99 per pallet.
Offshore, Highlands & Remote Postcodes
Due to the extra charges and restrictions imposed by our courier for some Highland, Remote and Offshore postcodes, delivery surcharges may be applied for parcels that are sent via our courier. We may be unable to ship some larger items to these areas, and unfortunately we are not able to offer Free Delivery to these postcodes. All available delivery options and costs for your chosen items will be shown during checkout.
Highlands, Remote & Offshore Postcodes include Channel Islands, Northern Ireland, Scottish Highlands and UK Islands, as covered by the following postcode areas: AB30-38, AB41-56, BT, FK17-99, G83, GY, HS, IM, IV1-28, IV30-56, IV63, JE, KA27-28, KW1-17, PA20-49, PA60-78, PH1, PH5-10, PH15-26, PH30, PH31-44, PH49-50, TR21-25, ZE
Free Click & Collect
Place your order online and collect your items for free from your local Millbry Hill Store, usually within 24hrs.
